space camp

digital services
influence life

How can digital services positively influence life and living in the smallest space in order to turn less into more meaningful things?

workshop
The design summer 2018 with the title "Space Camp" was an extra-curricular workshop for around 50 students, divided into four workshops, we dealt with the topic of minimalist living and living both practically and theoretically in five days. The range of workshops was flanked by impulse lectures from experts from the respective fields. We were supervised by Carolin Schmitt and Stephan Thiemt from phoenixdesign.

questions we asked us in the group
How can digital services positively influence life and living in the smallest space in order to turn less into more meaningful things? How can we free ourselves from digital baggage and enrich our lives instead of being constantly challenged? How can principles of minimalism be incorporated into concepts of networked products and services that understand us and give us more time, freedom and well-being?

During the one-week workshop, we approached these questions together and designed concepts at the intersection of product, interaction and service design.

topics
First we thought about the main points we have to deal with:
- Living in the smallest space possible in Micro Apartments
- Different generations
- Different abilities
- Get to know each other and building trust
- Mutual help, exchange of knowledge, exchange of material things, community feeling
- Positive effect in the community maintain trust levels

Target group : students and pensioners

task
- Clarifying differences
- Representing emotions / needs
- Making intersections visible
- Display time line and overall progress
- Integrate users
- living concept
- problem areas

how-might-we question
How can digital services positively influence life and living in the smallest space in order to turn less into more meaningful things?

skip the methods part and jump to the service functions

brainstorming
While doing the Brainstorming we categorized the post its in:

communication exchange
conception
point of contact
events
help
living concept
needs of the students and pensioners

personas

college student: Leon Müller
28 years
Duration of residence 3 years
Study: 6th semester media-oriented course of studies
Hobby: cycling, tennis, programming
Skills in craftsmanship and technical talent
Characteristics:relaxed, organized, responsible

college student: Lisa Schulz
19 years
Duration of residence Moving in
Study: 1st semester social course of studies
Hobby: meeting with friends, reading, sports, swimming, gardening skills sewing, dancing, painting
Characteristics: spontaneity, active, active, curious, disorganized

pensioner: Gerlinde Maier
67 years
Duration of residence 2 years
Work: Secretary
Hobby: crochet, knitting, e-bike riding, senior gymnastics, playing scrabble, dancing
Skills: organized, well planned, talented speaker Personality: active for her age, mentally fit, open-minded, Gossip Aunt

pensioner: Josef Maier
71 years
Duration of residence 2 years
Work: Department Manager
Hobby: likes to watch motor sports, swimming, dancing, used to ride motorcycles, screwing on old motorcycles
Skills: manual skills, green thumb
Characteristics: disorderly, biased, relaxed, selfish

user journey of the daily life from the personas
We decided to point out the activities of the personas to work out the commonalities and meeting place of the inhabitants.

stakeholder
The next method we worked on was the stakeholdermap, here we got connections from people and things from the context that are important to look at while working on concepts.

contact
On that flowchart we showed some usecases how the persons could get in contact and what should happen that they keep the connection up.

service functions

Move-in: Creating a profile
Service wants to connect suitable people
Apartment meeting:
- Service wants people to get to know each other better/closer

Service wants to ensure fast assistance by people, filtered by skills profile
-Contact person in the foyer
Topic-related meetings
appointment schedule

Profile:
- Login to the service
-Fill in a profile with personal data (interests, abilities, characteristics, profession, age, name, hobbies)
- Draw your profile picture
- Indicate emergency situation (clinical picture)

First event:
-Invitation to the Apartment Meeting
-Meeting in the apartment with residents selected by Service. Meeting every two weeks. Different people each event
-Task: Prepare a package with three personal items and the respective story for the meeting.

Looking for help:
own abilities for emerging problem not sufficient - takes up offer of the service:
- places an inquiry with problem definition and gets located by service to the most suitable resident as contact person


contact person
In the foyer there is a service person who answers any questions you may have about the handling of the device. This is particularly important for pensioners who are inexperienced in handling technical equipment.

topic-related meetings
Resident receives notification from the service in which an invitation is to a meeting or lecture in the library. Residents with an interest in the lecture are automatically recognized by the profile. Outsiders can look for events and contracts in the appointment calendar.

appointment calendar
Here they can look up or enter dates or events.

scenario
For the presentation at the end of the week we decided to show on a short story our main topics we worked on for our service design product "viacon".

The service "viacon" is for students and pensioners that improves social contact and thus lays the foundation for deeper knowledge exchange and providing help. This group lives in a residential complex with micro-apartments looking for connectedness and security as well as the opportunity to acquire and allocate skills.

team partner
Nils Riesenberg and Saskia Schmid

supervised by
Carolin Schmitt and Stephan Thiemt
from phoenixdesign

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